Shipping policy
Shipping Policy
Thank you for shopping with CrystalHBeauty! We strive to offer fast and reliable shipping to ensure that you receive your products in a timely manner. Please read the following information regarding our shipping process.
Shipping Methods & Costs
We offer Royal Mail Tracked 24 as our main shipping option for all orders within the United Kingdom. This service provides:
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Next-day delivery (for most locations)
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Tracking available for all shipments
Shipping Rates:
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For orders weighing up to 1.2kg, the standard rate for Royal Mail Tracked 24 will apply. Shipping costs will be calculated during checkout based on the weight of your order.
Shipping Location:
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We currently ship within the United Kingdom only. Unfortunately, we do not offer international shipping at this time.
Processing Time
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Orders are typically processed within 1-2 business days from the time of purchase.
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Orders placed after 3pm or on weekends and holidays will be processed the next business day.
Delivery Time
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Royal Mail Tracked 24 generally delivers within 1 business day, but please allow up to 3 business days for delivery, especially during busy periods.
Order Tracking
Once your order is dispatched, you will receive an email with your Royal Mail Tracked 24 tracking number. You can track your order on the Royal Mail website using the tracking number provided.
Lost or Delayed Orders
In the rare case that your order is delayed or lost, please contact us immediately at hello@crystalhbeauty.co.uk. We will assist in resolving the issue with Royal Mail.
